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Who are we?
We are Sound Therapy World, a Sound Machines Direct LLC. company.
If you have any questions, please feel free to email us.
Sound Therapy World
600 10th Ave NW
Waseca, MN 56093
Customer Service: 507-319-8298
Fax Number: 507-216-5984
Fed. Tax ID# 27-1890246
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Proof of purchase must be included with your return (dated within the 30 day return period) |
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Shipping charges are non-refundable |
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Refund for items sent with free shipping will be reduced to cover original shipping cost. |
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Some items are considered "personal use items" and cannot be returned (examples: pillows and in ear devices) |
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All items must be returned in the original packaging for the product. |
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Before shipping items for Return - Please use the "Contact Us Form" to obtain an RMA number.
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Products returned without the RMA# on the outside of the package will be refused and returned to the customer. |
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All credits will be processed within 3-5 business days of the date received. |
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After 30 days from date of purchase all warranty and exchanges will be handled by the manufacturer. | |
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