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Who are we?

We are Sound Therapy World, a Sound Machines Direct LLC. company.

If you have any questions, please feel free to email us.

Sound Therapy World
600 10th Ave NW
Waseca, MN 56093

Customer Service: 507-319-8298
Fax Number: 507-216-5984

Fed. Tax ID# 27-1890246



Refund/Return Policy:

  • Proof of purchase must be included with your return (dated within the 30 day return period)

  • Shipping charges are non-refundable

  • Refund for items sent with free shipping will be reduced to cover original shipping cost.

  • Some items are considered "personal use items" and cannot be returned (examples: pillows and in ear devices)

  • All items must be returned in the original packaging for the product.

  • Before shipping items for Return - Please use the "Contact Us Form"  to obtain an RMA number.

  • Products returned without the RMA# on the outside of the package will be refused and returned to the customer.

  • All credits will be processed within 3-5 business days of the date received.

  • After 30 days from date of purchase all warranty and exchanges will be handled by the manufacturer.



  • Sound Therapy World
    600 10th Ave NW
    Waseca, MN 56093
    1-507-319-8298
    sales@soundtherapyworld.com
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